Shipping Policy

Effective Date: 1 November 2025

Shipping Policy for The Pit Boxing Gym LTD

Thank you for shopping with The Pit Boxing Gym LTD. This Shipping Policy explains how we process and deliver orders for physical products purchased through our website.

Order Processing

Orders are normally processed within 1–3 business days after payment has been received.

Orders placed on weekends or public holidays will be processed on the next working day.

During busy periods, processing times may be slightly longer.

Shipping Locations

We currently ship to addresses within the United Kingdom.

If you require delivery outside the UK, please contact us before placing your order.

Delivery Times

Estimated delivery times are:

Standard UK Delivery: 2–5 business days
Express Delivery (where available): 1–2 business days

Delivery times are estimates only and cannot be guaranteed.

Shipping Costs

Shipping costs are calculated during checkout and displayed before your order is confirmed.

Occasionally we may offer free delivery on selected products or promotional offers.

Order Tracking

Where available, tracking information will be provided once your order has been dispatched.

Delays

While we aim to dispatch orders promptly, delivery may occasionally be delayed due to circumstances outside our control, including:

Severe weather
Postal delays
Courier issues
Industrial action
Public holidays

We appreciate your patience should delays occur.

Incorrect Delivery Information

Please ensure your delivery address is accurate before completing your purchase.

The Pit Boxing Gym LTD cannot be held responsible for delays or additional costs resulting from incorrect delivery details supplied by the customer.

Damaged or Missing Items

If your order arrives damaged or items are missing, please contact us as soon as possible and, where possible, within 48 hours of delivery.

Please include:

Your order number
A description of the issue
Photographs of any damaged items or packaging

We will investigate the matter and work with you to resolve it promptly.

Lost Parcels

If your order has not arrived within the expected delivery timeframe, please contact us.

We will liaise with the delivery provider and keep you informed throughout the investigation.

Contact Us

If you have any questions regarding shipping or your order, please contact:

The Pit Boxing Gym LTD

Email: thepitboxinggym@gmail.com

Telephone: 01227 531131

Address:

Unit 104, Thomas Way

Lakesview International Business Park

Hersden

Canterbury

CT3 4NH